WORKBASED LEARNING Module to restructure work places into centers of excellence |
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CALL FOR ACTION human resources separate from business processes - no evidence of immediate efficiency and effectiveness demotivation resulting from constantly doing humdrum work |
BENEFITS quicker transfer of knowledge staff stays at workplace authentic problematic situation triggers skills development intervision mutual consultations better rating of skills due to added value multimedia working and learning environment |
TARGET GROUPS - heads of business units- - human resource management - quality control management - financial controlling - IT - sector-to-sector - independent of size |
QUALITY CONTROLLING - human resources: - rating of skills - business unit: rating business - processes and added value - quality management balanced - scorecard - controllership: knowledge balance - sheet |
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