LEARNING IN BUSINESS PROCESS Module for surveying learning-intensive core competencies by means of analyzing the value chain and business processes |
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CALL FOR ACTION due to an undefined value chain no transparency on core competen-cies in business process mana-gement |
BENEFITS value chain is redesigned or supplemented in connection with clusters of excellence |
TARGET GROUPS internal: - heads of business units - employees in charge of - organizational structure and - process organization - quality management - financial controlling - IT officers external: - business-to-business supplier- - and customer chain |
QUALITY CONTROLLING internal: - controlling - quality management - IT-processes external: - monitoring supplier and customer - interfaces |
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